JD.com’s entry into the UK is transforming e-commerce. British retailers must rethink operations, digital marketing, and technology use to stay competitive and meet evolving customer expectations.
AI is redefining UK eCommerce in 2025, transforming how retailers connect with customers and how shoppers discover, choose, and buy products. From hyper-personalisation to predictive inventory, AI is no longer a future trend but a business necessity. This guide explores the latest AI retail insights, key market shifts, and practical strategies helping UK businesses boost growth, trust, and customer loyalty in the AI-first era.